Delivery and returns

Delivery of your order

Packages are generally shipped within 2 days after receipt of payment. They are shipped via Colissimo Expert,  DPD  and UPS depending on the country you order from  with tracking number but without signature. Packages can also be shipped via UPS Extra and delivered against signature. Please contact us before choosing this method of delivery because there are additional costs. Whatever the delivery method chosen, we send you a link to track your package online.

Shipping charges include preparation and packing costs and postage. Preparation costs are fixed, whereas transport fees vary according to the total weight of the package. We recommend you to group all your items in one order. If two orders are placed separately, shipping charges will be applied to each order. Your package is shipped at your own risk, but special attention is paid to fragile items.

Packaging dimensions are appropriate and your items are properly protected.

Returns

All returns must be notified to the company Parabolic Biologicals (see withdrawal form or send it by e-mail). After the acceptance of the return, the products must be properly packaged and returned to the address mentionned here under. If the packaging is defective and the goods damaged because of it, no refund will be made.

Parabolic Biologicals sprl

Rue de l’Ecluse 2

1320 Beauvechain

Belgium

Email : info@parabolic.be

Phone number :

Belgium : 010 81 83 60 (from Monday to Friday between 8 a.m and 12:30 am and 1 p.m; and 3 p.m.)

International : 00 32 10 81 83 60 (from Monday to Friday between 8 a.m and 12:30 a.m. and 1 p.m. and 3 p.m.)